DNN Upgrade

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DNN Upgrade

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Why upgrade?
Process

Every new release from DNN is bigger and better than its predecessor. We want you to be able to take advantage of DNN new features and functionality, and our Upgrade services can help make that happen. Whilst we firmly subscribe to the maxim ‘if it ain’t broke, don’t fix it’, we do recommend having your DNN installation upgraded at least once every 12 – 18 months. This ensures you will benefit from many of the behind-the-scenes improvements that are made e.g.

Buy at DNN Store

There are four main reasons to consider DNN upgrading:

To make use of major functional enhancements
To keep the installation up to date and able to accept the latest releases of 3rd party modules
To benefit from any necessary bug fixes
To protect site against security issues

We perform upgrades differently than many vendors, especially hosting companies. Each site that we upgrade is a specific project; we do not simply "upgrade and forget". Before we upgrade we ensure that full backups are taken of your site and database, this ensures that we are able to recover if the upgrade would not be successful. After a successful upgrade from the DNN installers perspective we fully validate the operation of your site to ensure that no hidden surprises are uncovered days later when it isn't possible to recover. So when we complete a "Successful Upgrade" you can be assured that it is truly successful.

Our checklist after upgrade includes the following items:

Validation of user login
Validation of Admin/Host functionality
Validation of performance configuration
Validation of all third-party modules (Validated by testing 1 page that contains each module)
Validation of event log messages to ensure no recurring errors are present related to the upgrade

Using this process we can stand behind our upgrade and ensure that you are safe, stable, and ready for the future!

Why do you choose this Service?

Features

Revision Upgrade Service
(Example 9.9.0 -> 9.9.1):
Minor Version Upgrades
(Example 9.0.0 -> 9.9.1):
Major Version Upgrades
(Example 4.0.0 -> 9.9.1):

As we look at complexity and risk of upgrade revision upgrades, sometimes also called "Point Release" upgrades, are the least risky. In most cases these are DNN releases that have been designed to stabilize or otherwise secure the platform within this specific Major/Minor version. Typically these upgrades are seamless and rarely are they impacted by third-party modules or other configuration elements. Changes in hosting environments or other systematic changes do not occur in these releases, making them that much easier. We can perform these upgrades for you to ensure that you stay on the most current, most stable, and most secure version of DNN possible. Even with these less risky releases we still follow our detailed process to ensure that your site is fully operational after upgrade. The average time needed for a revision upgrade is 1-3 hours, depending on the size of site, and overall configuration.

The slightly more risky upgrade is the Minor version upgrade. Often times these releases include new features or functionality, and occasionally can dictate platform changes or other system requirements changes. As such, it is possible that these upgrades will require further changes to your hosting environment or other system upgrades. Third-Party modules can also require upgrades to support new functionality or changed functionality within the minor versions. Given the more complex nature of these minor version upgrades part of the process to upgrade will involve a detailed audit of all third-party modules and an identification of any needed upgrades of these extensions. Typically these upgrades are billed in two parts, an investigative portion to ensure that the true scope of upgrade is known and an actual upgrade portion. Minor version upgrades can range between 2 to 10 hours depending on specific version numbers as well as the inclusion of third party modules (Additional costs may apply for upgraded licenses for third party modules).

The most difficult of DNN upgrades are major version upgrades. Over the recent years these upgrades have often dictated numerous changes before a successful upgrade can be completed. This includes hosting environment upgrades, skin updates, and third party module upgrades. If we look at the changes between 5.x and 9.x of DNN we see that on average 60% of sites that have been upgraded will require changes to their skin or other modifications to properly work with the new methods of operation. Given the nature of these upgrades a more detailed upgrade process is often needed. To mitigate risks and to reduce costs a copy of the current site will be obtained and a local copy will be restored for us to attempt an upgrade. By doing this problem areas can be identified and a proper plan of action can be created to ensure that the site is upgraded seamlessly. Major version upgrades can range between 5 to 15 hours depending on specific version numbers as well as the inclusion of third party modules (Additional costs may apply for upgraded licenses for third party modules).

How to Start?

Purchase appropriate option of this service and then provide us with following information using store Helpdesk:

Current version of your DNN
Version of DNN to upgrade to
A temporary hosting login/server login information
Preferred time to perform upgrade
Any extra information we need to know

Testimonial

Darian S -

The level of customer service from benvis.com is FANTASTIC.

posted on 6/22/2014

Tim S -

Had problems initially that turned out to be my DNN setup. Contacted help desk and they diagnosed and fixed my problem for me. Not only do I love the product but the customer service was quick and thorough. Can't recommend enough!

posted on 5/14/2020

Malcolm -

I cannot praise Ryan highly enough. Excellent job from start to finish thank you so much!

posted on 5/13/2020

Joseph A -

Excellent support from this developer to get this module working with current version of DNN

posted on 11/1/2019

Joseph A -

Excellent quick service. Very reliable and knowledgeable. We had concerns about security and safety. This was well managed. We will use Benvis again!

posted on 4/1/2019

Kevin W -

Actually this module is simply amazing. The module does what it say. There was a small issue with the module but developer fixed it in a short time.

posted on 12/16/2018

Sascha D -

Super! Works fine, looks good!

posted on 10/27/2018

Greg V -

Very professional service. Upgrade was done very quickly. Their service is great and very timely responses to questions. Will use this service again and again.

posted on 10/26/2018

David T -

Excellent job! I needed a major upgrade from DNN 4.9.2 to DNN 7.2.2. Once I had sorted out the changes in hosting required, benvis.com had the site upgraded within a day. They upgraded the necessary modules and even went above and beyond their duty and upgraded a third party module. There were problems with the menus which they were able to fix too with no extra charge. Excellent service and highly recommended!

posted on 8/5/2014

Martin W -

Awesome! We were unable to update from 5.7 to 7.2, but they made it happen! Quick delivery. Perfect results. Great Service. Highly recommended...

posted on 7/1/2014

Kevin W -

The level of customer service from benvis.com is FANTASTIC.

posted on 6/22/2014

Greg V -

Very professional service. Upgrade was done very quickly. Their service is great and very timely responses to questions. Will use this service again and again.

posted on 10/26/2018

David T -

posted on 8/5/2014

Martin W -

Awesome! We were unable to update from 5.7 to 7.2, but they made it happen! Quick delivery. Perfect results. Great Service. Highly recommended...

posted on 7/1/2014

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There are four main reasons to consider DNN upgrading:

Our checklist after upgrade includes the following items:

How to Start?

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